Straightforward plans. unlimited users
Choose the plan that suits your programme - ongoing or a one-off survey option.
PRICING - VOICE OF COMMUNITY
Free Trial
Start here
$0
Up to 100 responses
Try Talkscape with your organisation
Use for up to 1 month
Switch to paid anytime
Voice Starter
$1,500
per month
5,000 responses annually
Unlimited viewers
1 analytics seat
2 consultations with an organisational psychologist/year
Voice Amplifier
$3,000
per month
20,000 responses annually
Unlimited viewers
2 analytics seats
Custom outcome measures
3 consultations with an organisational psychologist/year
One-off Survey
Perfect for a single community pulse or a one-time consultation. Pricing is quoted based on scope (sample size, demographics, analysis & reporting, and timeline).
Includes setup, data capture, natural language process (NLP) & sentiment analysis
Shareable insights platform & playback of authentic voices
Action planning workshop
Project-based
Custom
Contact sales for a quote
Compare plans
5000 responses annually
1 free license for the analytics engine
Up to 3 scale questions (e.g. satisfaction, engagement)
Onboarding and training
AI supported actions customised on your data
4 consultations per year with an organisational psychologist
Multiple demographic questions included
20,000 responses annually
2 free licenses for the analytics engine
Up to 3 scale question (e.g. impact, satisfaction)
Onboarding and training
AI supported actions customised on your data
4 consultations per year with an organisational psychologist
Multiple demographic questions included
Customisation of the NLP model to your own organisations context
45,000 responses annually
3+ free license for the analytics engine
Integration with powerBI
Onboarding and training
AI supported actions customised on your data
4 consultations per year with an organisational psychologist
eNPS (or other impact measure) included
Customisation of the NLP model to your own organisations context
Customised engagement measures
Pricing FAQ
If you choose an annual plan you need to make a 3-month commitment. After that period you can end your contract within 30 days of a written request. If you exit in less than 12 months, and you have used more than the monthly pro-rata number or responses, you will be charged $3.50 for each response over the pro-rata monthly cap. If you use 10% or more of the yearly allowance in a 12-month period, you will be charged a response cost for each respondent over that 10% allowance. The cost of each response is based on the annual licence fee divided by the total number of responses allowed for in that package.
Yes, qualifying organisations get up to 100 responses for free. When you're ready move to a paid plan.
A 'response' is a response to each voice based question, e.g. if you have 3 questions that a person gives a spoken response to then that is counted as 3 responses?
Public sector / non-profits and multi-year commitments may qualify. Let's chat.
Cost-effectiveness: more insight per dollar
Voice capture + natural language processing reduces fieldwork and manual coding costs. The chart compares an indicative per-insight cost (normalised to 100 for a traditional survey).
Fewer hours on manual coding means faster time to value.
Richer quotes reduces re-work and follow-ups.
Shareable stories improves adoption and action.
Per-insight cost (normalised)
Lower is better
Traditional approach
100
Baseline per-insight cost
Talkscape Voice of Community
15
Illustrative per-insight cost
Traditional Approach
Talkscape VOC