30
+ hrs
saved per month on analysis and reporting
Actionable insights from real voices
Illustrative metrics. Actual results vary by community and baseline
35
% +
trust uplift
50
% +
Increase in participation
500
% +
return on investment
Why Talkscape for community voice
Go beyond data points and hear your people. Capture tone, sentiment, and nuance to get the full story behind your community's needs, aspirations, and outcomes.
.png)
Hear what really matters
Ask focused questions and let people speak from any device. Talkscape captures their voice, tone, and emotion so you uncover the meaning behind every story.
.png)
Act fast on community insights
Talkscape’s AI converts spoken stories into clear, data-backed themes and sentiment maps. See what matters most in real time and move quickly from listening to action.
.png)
Build trust and engagement
Each insight links to the original voice recording, so decision-makers can hear real stories. That transparency builds trust, respect, and lasting connection with communities.
.png)
Track change and impact over time
The Talkscape dashboard visualises trends in sentiment and themes over time. Measure progress, demonstrate impact, and refine engagement strategies with evidence.
Where voice of community works best
Built for real-world engagement across local planning, public health, social services, housing, and engaging with indigenous communities.
Community Consultation
Capture a wide range of voices quickly to shape policies and plans that reflect real needs.
Social Service Evaluations
Gather candid, lived-experience feedback to improve services for those who need them most.
Healthcare
Hear directly from diverse populations to design trusted, inclusive and effective health services.
Indigenous Communities
Engage respectfully with your indigenous community to surface authentic voice and ensure equity is centered.
Local Government
Capture a wide range or voices quuickly to shape policies and plans that reflect real needs.
Education
Hear directly from students, families, and educators to shape learning environments and programs that reflect real aspirations.
From hearing to action - in one place
-
Speak on web or mobile; anonymous by default. Voice-modulation for privacy.
-
Natural Language processing clusters themes, sentiment, and emotion. The model is customised for your context.
-
Hear the quotes for context, filter by location, cohort, or service; compare trends over time.
-
Close the loop with shareable reports. Your community get to hear how others express their experiecne.
ROI snapshot
Save analyst time and event costs by 200%+
Reach 30% more hard-to-reach participants
Reduce costly mis-steps with better feedback.
What community leaders say
“The voice-first approach made people feel heard and drove service change.”
Sarah Mitchell, Community Engagement Manager
“We moved from weeks of manual coding to instant, meaningful insights.”
James Liu, Chief Insights Officer
“Hearing real voices made our insights more human, and our decisions stronger.”
Emily Hart, Evaluation Lead
Frequently asked questions
Most teams launch a pilot in a week. We'll help you with questions and reporting templates. The actual set up time from your end is less than 1 hour. This is in planning the questions, and preparing the communications for the group you want to get feedback from.
Yes, default is anonymous. Voice changing AI is available to make you sound like someone else, while still retaining your emotion and intent.
Unlike text-based surveys, Talkscape captures tone, emotion, and nuance. Its AI engine analyses thousands of spoken comments instantly, turning raw voice data into structured insights. This saves significant time, and reveals insights and context that numbers alone can’t show.
Secured in Amazon AWS, with tenant-level storage and strong data governance protocols
We provide templated language and governance guidance suitable for most organisations.
We meet with you every 3 months in a facilitated session to work through the data and develop an action plan. This is facilitated by one of our senior organisational psychologists.
Voice first surveys typically get a response rate that is 5 times great than a traditional survey. This is because it is quicker, and it aligns with the way humans are wired to provide feedback. Also, the quality of the data is much richer, with people generally going deeper in their responses than they do in a traditional online survey.
